Do You Need immediate WP Support

Emergency WP Support

Sometimes you just need a helping hand.  We provide that.  We have a team of WordPress experts, some with close to 15 years of experience on the platform.  We believe that no one should suffer because they chose WordPress, but we know that there are scenarios that just hurt.

This page is for Emergency WordPress Support.  If you are just looking for a webmaster, please check out our Webmaster Services

If you are in one of these situations:

  • Your WordPress website has been hacked, and you don’t know what to do
  • You have a theme or plugin issue that is killing your user experience
  • You are locked out of your own site and not sure how to get back in
  • Your site is down or showing a ‘white screen of death’

Then, it is time to request emergency support.  If you are already a hosting client, you should simply open an emergency support ticket.  This page is for people new to our services only.  While 24/7 emergency support for existing clients is available for free, if you aren’t currently on our services there will be a $47 assessment charge.  If the issue is straightforward, it will be fixed inside of this fee.  If the issue you are facing is complex, we will identify the issue and give you a quote for the entire fix within the initial assessment.  Either way, you will know exactly what happened and what needs to be done to fix it.  80% of cases are resolved without further work.

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