Managed WordPress Will Make Your Life Better
It may sound like a big claim for something as simple as Managed WordPress, but seriously – the next time someone installs a plugin that breaks your site right in the middle of the biggest promotion of the year, and you just need it working, having a dedicated team of WordPress experts on your side is going to feel like the best thing that ever happened to you.
Before you go too far here, let’s make sure you are in the right place. For most clients, it makes a lot more sense to pursue our Managed WordPress Hosting. Having our management team be intimately familiar with the hosting environment and in direct contact with the server technicians can make a big difference in response time if there ever is an issue. Plus, we host on one of the best WordPress infrastructures in the industry, so issues caused by the hosting itself are rare.
But, we get it. There are some of you out there who have been with a specific host for years. You generally love your host. Your site is fast and great. You just want someone else to update it and making sure it stays high performance and bug-free. If that is you, our Managed WordPress service is your new best friend.
Daily Updates & Backups
We update and back up your site every single day. This makes you much less likely to ever have a security vulnerability due to outdated software, which is the most common weakness with WordPress sites.
We’ve been working with WordPress since 2004. We know the code inside and out. We work hard to keep your site bug free and running fast so that you can just worry about the content.
Support that Cares
Our support staff genuinely cares about your business, and that makes us stand worlds apart. No question is too big or too small, we are up to the challenge of making sure you are getting the most out of WordPress.
Testimonials for Managed WordPress
“Hiring the team at Managed WordPress Rocks was hands down the best business decision I have ever made. Their rates are unbelievably low for the value, expertise and most important the results they are able to produce and there has never been a time in the past 14 months that I have been working with them that they did not under promise and over deliver and exceed my expectations.
The World Wide Web is a better place and your business will be more successful by choosing to partner with Managed Word Press Rocks.”
“The folks at ManagedWP.Rocks are miracle workers. They quickly got my WordPress website up and running after it went down and when my regular go-to expert was stumped. They also recommended an easy-to-install and incredibly effective tool to stop spam comments from overwhelming my inbox and me. The monthly fee is a pleasure to pay, considering the level of service and peace of mind it provides.”
Connect Consulting Group
“Just wanted to touch base this morning and let you know how instrumental you and your team have been to our progress over the past few months. My website knowledge is marginal, almost at the point of beginner. It’s an incredible feeling to know experts are a phone call, email or text away! Your turnaround time for minor fixes is truly amazing, almost shocking at times! I’m still not sure if you ever sleep or take time away from the computer, but that’s what business owners NEED!”
Common Questions About Managed WordPress
What If My Site Gets Hacked?
Our first goal is to make sure that never happens. However, even in the tightest security situations, bad things can happen. A security system is only as good as its weakest link, and one weak password set up by an employee can be enough to cause serious havoc. If it happens under our watch, however, we will work with you to resolve the issue and restore the site as quickly as possible at no charge.
What Is Your Backup Policy?
While we use various different systems to do backups depending on the site and host and what we determine to be the best solution for the case, we keep a daily backup for the last 30 days. This is almost always enough to save a site when something goes wrong. If you wish to have archival backups we can discuss a strategy with you for saving older backups to a location of your choice.
What Happens If My Site Goes Down?
When we set you up, we’ll discuss whether you are comfortable providing us with full access to your host. If you are not, we can only do what is possible given the access we are granted. If we have full access to your host and the credentials to contact them for support issues, we will handle the downtime beginning to end, ensuring that everything possible is being done to get your site back online, and that you are kept up to speed every step of the way.
Is Your Support 24 / 7?
Our support hours are 9am to 5pm EST, US time. For emergencies, we have coverage from 3am until 7pm EST. If you are interested in around the clock coverage for emergency situations you may want to consider our hosting which does have 24 hours support.
If your site goes down between 7pm EST and 3am EST we may be able to help you, but we do not guarantee availability, and you may need to contact your host directly.
What Do You Require To Get Started?
Once you sign up, we will be in touch requesting details. We always require an admin user to your website, and if you want true full coverage we also need access to both your host and your domain name registrar. Depending on who provides these services, the ways that you can grant access vary. Again, this will be discussed with you after signing up.
Do You Handle General WordPress Questions?
Yes. We are here to fully support you. You can ask our support department any question you have about your hosting, your site, your theme, your plugins, and we will answer it. If you ask generic questions we may just refer you to online resources that will answer your questions fully, but even the most complex questions will be investigated and answered.
We are not a web design or programming company, however, and unless an issue directly relates to fixing bugs that impact your site, we will refer you out if you ask a question that will require custom programming or design to answer.
Wait, I Have a Question Not Answered Here!
We like it simple.
We take care of your site. Period.